Shipping Policy

Thank you for choosing El Encanto by Yulissa. This Shipping Policy outlines important information regarding the shipment of our products. Please review the following details before making a purchase.

Shipping Destinations 1.1. We currently offer shipping within the United States [or specify other countries/regions where shipping is available]. Please note that certain remote locations may have limited or no delivery services available. In such cases, we will notify you and explore alternative shipping options.
Order Processing Time 2.1. Once your order is placed and payment is successfully processed, we will begin processing your order within [X] business days. Please allow for additional processing time during peak seasons or promotional periods. 2.2. Customized or made-to-order products may require additional processing time. The estimated processing time will be specified on the product page or communicated to you separately.
Shipping Methods and Delivery Time 3.1. We offer various shipping methods to ensure the safe and timely delivery of your order. The available options will be presented during the checkout process. 3.2. Delivery time will depend on the selected shipping method and your location. Estimated delivery times will be provided during the checkout process and are calculated from the date of shipment.
Shipping Costs 4.1. Shipping costs are calculated based on the weight, dimensions, destination, and shipping method selected for your order. The shipping cost will be displayed during the checkout process before completing your purchase. 4.2. Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient.
Order Tracking 5.1. Once your order is shipped, we will provide you with a tracking number and a link to track the progress of your shipment. You can access this information through your account on our website or via email.
Order Modifications and Address Changes 6.1. Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or delivery issues arising from incorrect or incomplete addresses. 6.2. If you need to make changes to your shipping address or order details, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order is shipped.
Lost or Damaged Shipments 7.1. In the rare event that your shipment is lost or arrives damaged, please contact our customer service immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue to your satisfaction.

Please note that this Shipping Policy is subject to change without prior notice. The version of the policy in effect at the time of your purchase will apply.

If you have any questions or need further assistance regarding shipping, please contact our customer service.